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PRESENT
Dukan Retailing Company

January 2025 – Present. I lead facilities expansion, construction/fit-out delivery, and maintenance operations across 180+ live, operating retail sites in Jeddah, Makkah, Madinah, Taif, and Yanbu. I report directly to the CEO and lead annual budgeting, resource planning, KPI setting, and performance management for projects and maintenance, leading an 18-person organization comprising a Maintenance Manager and refrigeration, HVAC, electrical, and civil technicians. I manage an annual project portfolio of approximately SR 38M, with up to eight projects running concurrently. I standardized construction delivery through fixed-price contractor framework agreements, pre-agreeing scopes, commercial terms, and contractor readiness ahead of each fiscal year, cutting cost variance by roughly 8% and eliminating the previous five-day procurement cycle. I directly manage six external maintenance contractors and service providers, recruit site engineers, project coordinators, and technicians, and restructure teams for coverage, compliance, and performance. I also delivered a 16,000 sqm distribution center renovation on time and within budget, and directed the design and rollout of an AI-enabled, CAFM-style maintenance portal that lifted preventive-maintenance compliance from 85% to 99% and cut average work-order closure time from four days to two.
Right now that means actively running a live AC & refrigeration preventive-maintenance cycle across 174 stores (91 in Jeddah, 42 in Makkah, 22 in Madinah, 12 in Taif, 7 in Yanbu), alongside municipal (Baladiya) compliance tracking across the whole portfolio.
I managed the full retail project lifecycle across multiple sites and cities, site receiving, budget approvals, documentation, tendering, contractor selection, execution, handover, and closeout, reporting to the VP of Projects & Development and managing an SR 30M+ annual expansion budget across the western region. I delivered 52 new store openings in FY24, achieving 96% on-schedule delivery and 9% savings against the overall budget, while cutting fit-out duration by more than half, from 25 days down to 12, and standardizing store look and feel, quality, handover, and readiness.




























































